Privacy Policy

SARL JMUSIQUE (located at 239 avenue Gabriel Péri, 91700 Sainte-Geneviève-des-Bois, France) is committed to ensuring that the collection and processing of your data, carried out from the website jmusique-instruments.com, comply with the General Data Protection Regulation (GDPR) and the French Data Protection Act (Loi Informatique et Libertés).

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1. Data Collected and Purposes We collect the data you provide when placing an order or making a contact request: last name, first name, billing address, delivery address, email address, and phone number. This data is strictly necessary to:

• Process, ship, and track your orders.

• Issue your legal invoices.

• Respond to your messages and customer service requests.

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2. Data Recipients Your personal data is processed solely by JMUSIQUE. It is shared exclusively with our trusted subcontractors for the strict execution of your order: our website host (Wix), our secure payment platform, and the transport services (carriers) for the delivery of your equipment. Under no circumstances is your data sold or transferred to third parties for commercial purposes.

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3. Data Retention Period Your order data is retained for the mandatory legal period required for accounting and billing (10 years in France). Data related to customer relations (contact requests) is retained for 3 years from the date of our last interaction.

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4. Your Rights In accordance with regulations, you have the right to access, rectify, request the portability of, delete, and object to the processing of your personal data. To exercise these rights, you can contact us at any time at info@jmusique.com or by phone at +33 1 69 04 61 56. You also have the right to lodge a complaint with the CNIL (cnil.fr).